Shipping policy

At Suzannah's Kitchen, shipping is simple and transparent: standard shipping (economy) is always free on orders over $50 and otherwise a simple flat $10.  There are no surprise handling fees or unexpected shipping charges added at checkout.

Service Area & Shipping Rates

Rates apply to orders delivered within the contiguous United States. Shipping costs are calculated for orders outside of this area.

Delivery Timelines

To bring you specialized kitchenware, bakeware, and tableware directly, our products ship directly from our trusted manufacturers.

  • Average Delivery Window: Most orders arrive at your door within 2 weeks from the date of order placement.
  • Faster Delivery: Depending on your location and manufacturer proximity, select items may arrive within 1 week.
  • Handcrafted & Made-to-Order Items: A select few artisan and handcrafted pieces take additional preparation time before dispatch.

For exact delivery windows, please refer to the specific estimated fulfillment-to-door timeline posted under the "Shipping" tab on each individual product page.

Shipping Method & Carriers

All orders are dispatched via standard or economy commercial delivery services (such as USPS, UPS, or FedEx). We do not offer expedited, overnight, or priority shipping options.

Shipping Estimates

"Estimated transit times include supplier handling, quality checks, and carrier transit. While most items arrive in approximately 2 weeks, occasional customs or carrier delays may occur. Tracking is provided via email as soon as your package is dispatched."

Order Tracking

As soon as your order is fulfilled and dispatched by the manufacturer, you will receive an automated shipping confirmation email containing your package tracking details. Please allow 24–48 hours for carrier tracking updates to register online.

Multiple Item Orders

Because products ship directly from individual manufacturers, items within a single order containing multiple distinct products may arrive in separate packages and at slightly different times.

Damages, Defects, or Delays

If an item arrives damaged or fails to arrive within the estimated delivery window specified on its product page, please keep all original packaging materials and reach out to us at suzannah@suzannahs.kitchen so we can resolve the issue right away.